Services Guide
If you find you have a need that doesn't fall into the list of services noted below, just send us a quick note.
We are aways happy to see if we can help.
Services
Our services are designed to give you an extra hand when you need it without burdening you with drama.
We are here when you need us and even when you don't. So, tap into the service at your convenience.
CONVENIENCE
We recommend trying the service for a small project initially to make sure it works for you.
It is more important the service offers a 'good fit' to meet your needs.
We aim to build a long term beneficial, business relationship. That way, you have confidence in knowing you have a trusted ally for your business.
NO LONG TERM CONTRACT
To us, the benefit of a virtual assistant means you can work with us when you need and at your convenience.
We will never ask you to commit to a long term contract.
You are welcomed to use the service one time or all the time - at YOUR convenience.
We leave it completely up to you.
We believe we will earn your business with our commitment to providing you exemplary service.
PRICING
Pricing is straightforward and is hourly based.
We do offer bulk discounted pricing for standard services when booking 10 hours or more at once.
We offer a VIP discount rate for the premier services for those who need consistent help over several weeks/months.
The VIP Service works best when booking 40+ hours for the Tier II services.
List of Services
We offer Standard and Specialty services.
Standard Services
ADMINISTRATIVE SUPPORT
Email management and correspondence handling
Calendar scheduling and appointment coordination
Travel arrangement and itinerary planning
Data entry and database maintenance
Document preparation and formatting
Filing and digital organization systems
CUSTOMER SUPPORT
Customer inquiry management
Live chat support
Customer follow-up and feedback collection
CRM (Customer Relationship Management) system updates
Social media customer engagement
Complaint resolution and tracking
CHAT SUPPORT
Customer engagement
Technical support
Product support
Service support
Problem resolution
Communication management
Admin tasks
Sales support
COMMUNICATION MANAGEMENT
Screening and prioritizing emails and phone calls
Drafting professional correspondence
Meeting minute preparation
Creating communication templates
Internal and external communication coordination
BOOKKEEPING SUPPORT
Invoice processing
Expense tracking
Reconciling financial statements
Generating basic financial reports
Managing accounts payable and receivable
Preparing expense spreadsheets
PERSONAL PRODUCTIVITY
Setting up and managing personal productivity systems
Creating and maintaining to-do lists
Prioritizing tasks
Sending reminders and follow-up notifications
Managing personal and professional calendars
Helping with time management strategies
BACKOFFICE MANAGEMENT
Human resources support
Operational support
Reports
Compliance + Documentation
Quality assurance
Specialty Services
RESEARCH + ANALYSIS
Market research and competitive analysis
Gathering industry-specific information
Preparing summary reports
Compiling statistical data
Creating presentation materials
Tracking industry trends and news
SOCIAL MEDIA SUPPORT
Social media content scheduling
Social media account management
Basic graphic design for social posts
Monitoring social media engagement
Responding to comments and messages
Analytics tracking and reporting
DIGITAL MARKETING
Digital Marketing
Strategic Planning
Content Development
Search Engine Optimization (SEO)
Digital Advertising
Analytics & Reporting
Technology Management & Evaluation
EVENT MANAGEMENT
Pre-Event Planning
Vendor & Logistics Management
Event Promotion
Attendee Management
Sponsorship & Partnership
Post Event Analysis
MARKETING SERVICES
Strategic Marketing Planning
Brand Development
Content Marketing
Design
Market Research
Campaign Management
Client Relationship Management
PROJECT MANAGEMENT
Task tracking and deadline management
Project status update compilation
Creating and maintaining project documentation
Coordinating team communication
Resource allocation tracking
Setting up and managing project management tools
TECHNICAL SUPPORT
Website content updates
Basic website maintenance
Setting up and managing online tools
Creating and managing online forms
Basic troubleshooting of digital platforms
Managing cloud storage and file sharing systems
SPECIAL PROJECT SUPPORT
Event planning coordination
Online research for specific projects
Transcription services
Presentation preparation
Creating training materials
Coordinating with external vendors and contractors
Services Rates
Standard Service -10 hrs
$300
Standard Services
10 hour bundle price
Submit or pay
No contract
Limited offer, first time client, try the service for $25/hr. Offer good through April 4, 2025.
OUR SERVICES
How to get started!
01. Minimum Time
Minimum bookable time is one hour. Determine required work hours.
06. Self Service | Digital Documents
We add to our digital documents repository weekly. Feel free to take advantage of that self service option at any time. There is no to request time on the calendar. These documents are available 24/7.
05. Online Workshops + Seminars
If you are taking advantage of one of our online workshops, please feel free to attend those as desired. There is no need to submit a request to attend,
02. Submit Request
Submit your request of work and time needed. Submissions are made here. We will confirm the request and calendar availability within 24 hours of receipt.
Booked service turnaround time is typically within 72 hours.
Same or next day service is billed at an additional hourly rate of $30.
03. Confirmation & Invoicing
Once the request is reviewed and confirmed, an invoice is sent for payment. Once payment is made, the service is booked on the calendar for completion.
04. Carry Over Hours
If you book the bulk rate of 10 hours and use less than 10 hours at once, the remaining hours are available for a later booking of your choice.
Carry over hours are only available with bulk purchase pricing.
Digital Documents
Our digital documents are available 24 hours a day on a self serve basis. Documents are personally customizable or you can request in-house personalization.
MODERN DESIGN INCORPORATES